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IT, On the Ground

Perspectives and best practices for supporting teams wherever work happens.

The Hidden Cost of IT Downtime at Scale: What Every CTO Should Know About Operational Risk

For a 50-person company, an hour of IT downtime is an inconvenience. For a 2,000-person organization operating across 15 locations,...
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Outsourced IT for Healthcare Enterprises: HIPAA Compliance, EHR Support, and Multi-Facility Operations

Healthcare IT is not a variation of enterprise IT. It is a discipline of its own - one where a...
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The Hidden Markup in “Emergency” IT Services

When something breaks in the middle of the workday, the priority is speed. Systems are down, employees are blocked, and...
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The Return of Physical Infrastructure in a Cloud-First World

For more than a decade, the IT conversation has been dominated by one idea: move everything to the cloud. Servers...
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8 Trends Affecting Network Services

Here are the top eight emerging trends to watch out for in 2023. In today’s fast-moving world, we discover new technologies...
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What Is an MSP? How It Compares with On-Site Support

What exactly are managed service providers? Compare MSPs to on-site support to determine what your organization needs. Managed service providers (MSPs)...
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5 On-Site IT Support Benefits

Sometimes, a company’s IT department simply can’t manage every task facing the organization. This is especially true for larger companies operating...
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6 Common IT Problems for Businesses

The list of IT issues that departments contend with is extensive. Learn how to solve small disruptions before they become bigger...
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8 Top IT Support Challenges

IT Industry Problems and Solutions Few other departments face as much pressure as the IT team. After all, the entire company’s...
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