IT projects are complex enough without the chaos. Techmate keeps your initiatives on track, on budget, and on time.
Planning ahead helps ensure adequate support is in place to proactively prevent issues and provide support reactively as needed. Whether you’re planning for a project or everyday operations, similar considerations should be taken into account. While you’re an expert in your line of business, IT may fall outside of your scope, or the scope of the need may require a specialized skill not available on your in-house team. Partnering with a team of IT professionals can help ensure proper planning and support is in place to avoid costly downtime and create a more pleasant working environment for employees. Techmate provides a variety of specialized IT services that can be tailored to meet your needs. We deliver value, expertise, advanced technology, and a team of elite technicians for our partners to ensure success and scalability.
Time for a desktop reimaging project? Partner with Techmate to ensure data is safely removed and transferred, and new operating systems, applications, and settings are properly set up. As you plan and execute your desktop reimaging project, we can simplify the process while ensuring a smooth transition. Here are some of the ways we can add value to desktop reimaging.
An infrastructure refresh can improve performance, security, and efficiency. Most will run an infrastructure refresh on a planned schedule to ensure IT infrastructure is optimal and healthy. Infrastructure refresh is especially important as companies grow. Here are some of the areas IT support services can aid in the infrastructure refresh process from start to finish.
Technology requires regular maintenance. Some IT support partners exclusively provide remote support, but with Techmate you can receive on-site support and remote support. On-site IT support allows technicians to foster a special understanding and relationship with brands and employees, along with other benefits. Let’s review some of the benefits of routine on-site visits from professional technicians.
Techmate can help oversee multiple offices to deliver comprehensive IT support. From regular on-site visits to routine site visits, our team of technicians can manage IT projects from start to finish. Whether you know what IT projects can offer your business the most value, or can just pinpoint areas of struggle that need solutioning, we can help.
As an extension of your internal IT team, or a standalone support service, Techmate can save you time and money by providing trusted professionals on-demand. Our technicians are certified experts with 5-10 years of IT experience in business and corporate environments. Every technician goes through an intensive 4-step vetting process, resulting in only the top 5% of applicants being accepted. When you submit a request, our technology works to pair the most qualified technician based on the skills needed, time, and location.
We all know how hard good help is to find, so at Techmate we’ve simplified the process of finding the help you need. Our business model offers technicians flexibility and diversified experience, and businesses increased security, reduced costs, time-savings, and much more.
In-Person Desktop Support
Onboarding/Offboarding
Resolve Hardware Issues Swap Outs Upgrades
Connectivity Issues Setup & Configuration Sensors Rack & Stack
Setup Troubleshooting Polycom/Creston Zoom/Teams/WebEx
Desktop Reimaging Infrastructure Refresh Routine Site Visits
Temporary or Longer Term Coverage