We Focus on 6 Main Service Areas
Reactive and Proactive
Desktop
In-Person Desktop Support
Onboarding/Offboarding
Hardware
Resolve Hardware Issues
Swap Outs
Upgrades
Network
Connectivity Issues
Setup & Configuration Sensors
Rack & Stack
Audio/Visual
Setup
Troubleshooting
Polycom/Creston
Zoom/Teams/WebEx
Projects/
Recurring Work
Desktop Reimaging
Infrastructure Refresh
Routine Site Visits
Staff Augmentation
Temporary or
Longer Term Coverage
Industries We Serve
- Manufacturing
With many of our clients in this space unable to work from home during the pandemic, Techmate was an essential support platform for companies that fall within this diverse vertical. One of the largest dairy manufacturers in Canada and the US leverage Techmate resources on an on-going and on-demand basis to support their 100+ warehouses and manufacturing plants across North America.
Read More › - Retail
Large Retail companies and franchises have found tremendous cost savings and efficiencies by using Techmate across the country to support their many stores. Whether it’s a connectivity issue or POS outages, Techmate collaborates with a variety of companies in this space including a nationwide haircutting chain.
- Real Estate
Techmate assists property managers, developers, and co-working spaces throughout the country through our nimble support team which can provide site surveys and help with emergencies as needed. A property management firm Techmate is currently working with is receiving our support to their nearly 250 locations across the US.
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- Legal
We are currently servicing some of the nations top law firms. Servicing large lawfirms have become a specialty area of ours and we’ve assisted law firms in expanding and making acquisitions without scaling their support force. Trials, depositions and hearings have especially been a busy use case for Techmate as well as projects affecting a firm at all of their locations across the globe like Return to Office (RTO) initiatives. Techmate is able to provide support to firms with offices overseas as well.
Read More › - Healthcare and Fitness
Hospitals, clinics, and large mental health programs with regionally or nationally distributed platforms must carefully manage city, state, or federally dispensed funds for their operations. Techmate allows the efficient allocation of funds towards IT services without incurring the costs of a full-time staff.
Read More › - Accounting Services
Some of the nation’s largest CPA firms and hedge funds work with Techmate because of the ratio of employees to IT Staff is seldom favorable. Techmate provides CPA and hedge funds the flexibility to spin up an office in a city when seasonal or economic conditions are ideal for growth.
Read More › - Managed Service Providers
MSPs, MSSPs and virtual only companies are finding real value in giving Techmate the “smart hands” or “boots on the ground” work that may take away from their core competencies of Cloud Computing, Call Center, Network and Systems Infrastructure Remote Support.
Read More › - Finance
Some of the nation’s largest CPA firms and hedge funds work with Techmate to augment their internal staff. Our highly-vetted technicians provide the finance industry with on-site support and expertise nationwide.
Read More › - Insurance
Techmate’s global network of highly-trained technicians are ready to support insurance companies to ensure data security, mitigate risk, and provide invaluable data analytics and business intelligence to their clients.
Read More › - Construction
As the construction industry experiences rapid technology changes, increased competition, and labor shortages, they must rely on an experience IT partner to support their needs — from preventing data loss to setting up essential cloud computing and vital project management software, both on-site and and in-office.
Read More › - Logistics
With many clients in this space unable to work from home, Techmate serves as an essential support platform for logistics companies that have national and global operations. Our technicians can help to enhance operational efficiency, facilitate real-time tracking, and aid in supply chain management using mission-critical technology.
Read More › - Medical Offices
Hospitals, clinics, and other large medical offices with regionally or nationally distributed platforms must carefully manage and distribute sensitive patient information and funds while staying HIPAA compliant. Techmate can support staff to understand compliance and address network issues, unify systems across multiple locations, and mitigate network outages that impact patient care.
Read More › - Banking
Financial institutions rely on Techmate’s experts to increase operational efficiency and protect them against network outages and cyber security breaches that could impact their bottom line. On-demand support is essential for the banking industry to ensure business is running smoothly.
Read More › - Nonprofits
To achieve their mission, nonprofits must be able to rely on their technology to increase operational efficiency. Nonprofit organizations with national and global reach rely on Techmate’s global network of on-demand support to help them build and maintain reliable systems, resolve network issues and improve data security.
Read More › - Budgeting
Our team of expert technicians help budgeting firms focus on their work by supporting all of their IT needs — from on-site hardware and software support to resolving connectivity issues, maintaining cloud infrastructure, ensuring data security, and more.
- Engineering
Engineering firms need their IT infrastructure to be secure and available to support their daily workflow — whether they’re on-site on in-office. Our global network of highly-vetted technicians can be dispatched to support any IT need, anywhere — from maintaining cloud infrastructure to troubleshooting software issues.
Book a call today!
Looking for on-demand tech support? Techmate helps clients save time, cut costs and improve the quality of IT support offered to internal and external stakeholders.