Techmate Blog | IT Support & Strategies

Published on August 14, 2026

IT Support Benchmarks for Professional Services Firms

IT support benchmarks for professional services firms come down to five measurable things. On-site response time, first-visit resolution rate, cost...

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Published on August 14, 2026

5 Hidden Costs of Inconsistent IT Support Across Multiple Sites

If your headquarters gets same-day IT support and your regional offices get "sometime next week," you are not saving money....

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Published on August 7, 2026

The RFP Checklist for Outsourced IT Services: 40 Questions to Ask Before You Shortlist

A strong outsourced IT RFP does two things: it gives providers enough context to quote accurately, and it asks questions...

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Published on August 7, 2026

How to Coordinate IT Support Across Multiple Office Locations

Coordinating IT support across multiple office locations comes down to five things: one shared asset inventory, one intake process for...

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Published on February 5, 2024

Types of IT Projects

From ongoing maintenance to software updates, IT projects run the gamut. Here’s what you should know about the most common. IT...

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Published on February 2, 2024

Considering IT Staff Augmentation?

How temporary extensions to IT staff can optimize business performance IT staff augmentation is the supplementation or extension of your full-time...

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Published on January 31, 2024

IT Management Consulting Services

Leverage the expertise of leading professionals without tying up internal resources. How can your IT structure become more effective? IT management...

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