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Boston IT Services That Keep Your Offices Covered
While Boston may be one of the oldest cities in the United States, it certainly doesn’t live in the past. Home to numerous educational institutions, Boston produces numerous skilled professionals, many of whom choose to stay in the city due to diverse cultural influences, amazing educational opportunities, and excellent healthcare. That means companies headquartered in or working out of Boston have access to quite a dynamic talent pool.
Part of keeping quality talent is addressing the challenges IT teams face day-to-day. Investing in Boston-based IT services allows companies to augment their existing IT team when spread too thin or when there simply isn’t coverage. That’s where Techmate can help.
Partner with Techmate For:
Design
In-Person Desktop Support
Onboarding/Offboarding
Hardware
Resolve Hardware Issues
Swap Outs
Upgrades
Network
Connectivity Issues
Setup & Configuration Sensors
Rack & Stack
Audio/Visual
Setup
Troubleshooting
Polycom/Creston
Zoom/Teams/WebEx
Projects / Recurring Work
Desktop Reimaging
Infrastructure Refresh
Routine Site Visits
Staff Augmentation
Temporary or
Longer Term Coverage
Top Boston Industries
With 16 universities and over 70 colleges in the metropolitan area, Boston boasts a major education industry. Other big industries in Boston and its metro area include insurance and biotechnology. While these industries may seem like polar opposites, they all share a need for connectivity and quality IT services. In addition to the major industries listed below, Techmate can provide support for connectivity across the Boston area.
Healthcare
From virtual visits to hardware troubleshooting, Techmate is a supplemental IT service for your existing team or MSP. Spend more time with patients and stay HIPAA-compliant.
Financial Services
Prevent costly network downtime and keep data secure with supplemental IT support. Our local specialists can resolve paralyzing connectivity issues that may otherwise disrupt market and trading hours.
Legal Services
On-site support provides the hands-on, white-glove approach that busy law offices need. Techmate is the best choice to keep your firm functioning, from managing hardware to conferencing.
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Why Work with Techmate?
Extensive Coverage, Fair Pricing
Serving the local area with experienced IT professionals for one low monthly membership rate.
Years of Expertise, Experience
All technicians are technically vetted, screened, and background checked with an average of five to 15 years of experience.
Regional Manager Approach
We manage our locally-based technicians so you can focus on what matters—your work.
What Our Clients Say
Frequently Asked Questions
How much do people pay for IT services?
Typically, to have a managed service provider (MSP) provide on-site IT support, a prerequisite would be for them to put your company on a fully-managed service plan. Any on-site services are not included and generally cost between $150-250/hour on top of any other fees.
What are core IT services?
Core services are the combined components of your business’s computer network. Typically, IT companies offer experts who can maintain, update, repair, and build network and computer systems. This also includes a help desk, desktop support, and for networking: storage, switches, and servers.
What is the difference between IT services and managed IT services?
Managed IT services are a long-term solution and provide 24/7 assistance for maintenance and other issues. Professional IT services have limited capabilities or can sometimes only be available for a one-time project.
What does on-site support provide?
On-site support provides local, specialized IT services. With those companies that have a global reach, this allows organizations to remain GDPR-compliant while operating in the European Union, in addition to national and regional regulations designed to protect consumers. Additionally, on-site support means that organizations won’t have to fly teams around the country or worry about hiring technical staff in locations that may not require a full-time hire.
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Looking for on-demand tech support? Techmate helps clients save time, cut costs and improve the quality of IT support offered to internal and external stakeholders.