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Austin IT Services That Keep Your Offices Covered
The population in Austin, Texas has been rising steadily thanks to the numerous opportunities that the capital city has to offer. Currently, nearly one million people call Austin home. From monthly music festivals to top companies to work for like Forcepoint, Lifesize, and Firestone, the city has a lot to offer young professionals and growing families.
Because so many people are drawn to this thriving area, it’s essential that companies remain agile and competitive. Professionals have a wide variety of companies to choose from. It’s no surprise that one of the biggest IT issues for businesses is retaining talent. That’s where Techmate can help. Utilizing our white-glove, on-site services can provide supplemental support, alleviating frustrating work conditions and minimizing turnover. Here’s how we can partner with you to elevate your IT department.
Partner with Techmate For:
Design
In-Person Desktop Support
Onboarding/Offboarding
Hardware
Resolve Hardware Issues
Swap Outs
Upgrades
Network
Connectivity Issues
Setup & Configuration Sensors
Rack & Stack
Audio/Visual
Setup
Troubleshooting
Polycom/Creston
Zoom/Teams/WebEx
Projects / Recurring Work
Desktop Reimaging
Infrastructure Refresh
Routine Site Visits
Staff Augmentation
Temporary or
Longer Term Coverage
Top Austin Industries
Many industries thrive in Austin, but three — financial, legal, and energy — stand out from the rest. We’ll cover those below, but for other essential industries, Techmate can do a lot to help companies thrive. Manufacturing, automotive, and even space technology are booming in the area and help elevate Austin to the fourth best performing large economy in the country. These industries need on-site support to maintain high volume production.
Financial Services
Prevent costly network downtime and keep data secure with supplemental IT support. Our local specialists can resolve connectivity issues that can be paralyzing during market and trading hours.
Legal Services
On-site support provides the hands-on, white-glove approach that busy law offices need. Techmate is the best choice to keep your firm functioning, from managing hardware to conferencing.
Energy
The energy industry plays a big role in Austin’s economy, from EV to solar tech. Techmate can help companies supplement existing IT teams and MSPs to ensure that things run smoothly.
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Why Work with Techmate?
Extensive Coverage, Fair Pricing
Serving the local area with experienced IT professionals for one low monthly membership rate.
Years of Expertise, Experience
All technicians are technically vetted, screened, and background checked with an average of five to 15 years of experience.
Regional Manager Approach
We manage our locally-based technicians so you can focus on what matters—your work.
What Our Clients Say
Frequently Asked Questions
How much do people pay for IT services?
Typically, to have a managed service provider (MSP) provide on-site IT support, a prerequisite would be for them to put your company on a fully-managed service plan. Any on-site services are not included and generally cost between $150-250/hour on top of any other fees.
What are core IT services?
Core services are the combined components of your business’s computer network. Typically, IT companies offer experts who can maintain, update, repair, and build network and computer systems. This also includes a help desk, desktop support, and for networking: storage, switches, and servers.
What is the difference between IT services and managed IT services?
Managed IT services are a long-term solution and provide 24/7 assistance for maintenance and other issues. Professional IT services have limited capabilities or can sometimes only be available for a one-time project.
What does on-site support provide?
On-site support provides local, specialized IT services. With those companies that have a global reach, this allows organizations to remain GDPR-compliant while operating in the European Union, in addition to national and regional regulations designed to protect consumers. Additionally, on-site support means that organizations won’t have to fly teams around the country or worry about hiring technical staff in locations that may not require a full-time hire.
Service Areas in Texas
We’re proud to provide on-demand, boots-on-the-ground IT support in these Texas cities and many more:
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Looking for on-demand tech support? Techmate helps clients save time, cut costs and improve the quality of IT support offered to internal and external stakeholders.