IT Support for Real Estate

In order to stay competitive, real estate professionals need to have client management systems, website platforms, transaction management software, and internal communications software, to name a few. Connectivity and confidentiality are paramount in the real estate industry.

Staying competitive and compliant are essential for any real estate company. Look for IT partners that offer procurement services to swap out and upgrade older hardware, device management to ensure that mobile devices used by agents are reliable, and data backup to ensure that your data remains safe in any situation.

For companies in the real estate industry, fortified cybersecurity measures, property management software, data-driven analytics, and enhanced digital client services are all ways that IT support can enhance real estate solutions. When applied deftly by skilled IT professionals, IT support can offer a streamlined, optimized user experience to both agents and clients. The result? A better experience for everyone, which creates happy clients and lowers the risk of turnover.

Techmate offers contract-based, on-site IT support services. Real estate businesses require a variety of IT support, but in the business of real estate a full IT team usually does not exist. That’s where on-demand, in-person IT support for real estate businesses can set your practice apart from the competition. Real estate businesses can elevate their practice with the following IT services.

• Desktop: Our desktop services offer in-person desktop support, onboarding and offboarding assistance, and more. For real estate companies, our desktop services can help support staff in multiple locations to ensure they are set up for success.
• Hardware: Our hardware services include resolving issues, swap outs, upgrades, and more. From ongoing hardware support to specialized projects or upgrades, real estate companies can access our team of professionals to maintain hardware as opposed to staffing an internal team.
• Network: Our network services include connectivity issues, setup and configuration sensors, rack and stack, and more. For real estate companies, it’s essential to maintain a secure network with minimal or no down time; Techmate can help you achieve that and more.
• Audio/visual: Our audio and visual services include setup, troubleshooting, and support for programs and equipment such as Polycom, Teams, Zoom, and more. From integrating audio and visual for presentations to configuring custom settings, we can provide the support your team needs.
• Projects/recurring work: Our projects and recurring work services include desktop reimaging, infrastructure refresh, routine site visits, and more. Techmate services are available to customers on an ad-hoc or scheduled basis to meet your IT project needs..
• Staff augmentation: We provide temporary or longer term coverage to supplement your existing workforce. This provides a cost-effective opportunity for you to scale operations, manage project demands, fill gaps, and more.

From communications to advertising, technology has enabled the real estate world to operate more efficiently for professionals and investors/homeowners. Integrating systems, ensuring systems work properly, protecting client information, delivering a seamless experience, sending electronic documents,  and identifying website or advertising faults as soon as possible are all examples of how IT can be utilized for real estate businesses. Enlisting the help of experienced ITtechnicians through Techmate’s on-site services can help your team maximize efficiency and client experience while proactively identifying any faults or opportunities. As an added bonus, outsourcing IT support can also help reduce costs. Stand out from competitors with unmatched client experiences and custom technology, all made possible with IT support by Techmate.

Yes. Techmate’s on-site “remote hands” support model is ideal for businesses  with multiple real estate offices or remote locations. Serving as an extension of internal teams, Techmate can provide on-site support across multiple locations. With quick response times, your team can access the IT support they need, when they need it. In addition, we also provide advanced reporting insights to help you identify recurring issues or trends. Together, we can use insights to identify opportunities for improvements.

While real estate agents may be assigned to a brokerage or location, oftentimes they operate remotely. Whether showing homes or property, or working from home or a remote location, Techmate can provide on-site support as demanded with coverage in 350+ cities and growing.

We provide audio and visual support as needed. Whether you’re preparing for a meeting or encountering issues during a meeting, our team of technicians can be called upon for help. To prepare for a real estate meeting our team can help you create an impressive presentation by providing audio and visual support including integrating systems, customizing settings, and navigating programs.

Yes, we can assist with software and system updates. From integration to customization, our team can provide comprehensive support, customized just how you need it. Techmate provides on-site assistance for setup, updates, and configuration—however, we do not offer proactive managed IT services.

Techmate stands apart from the competition in many ways. To start, we put you and your business first. We take our responsibility seriously, providing quick support from top technicians matched with your needs. With nationwide support on demand, we can deliver on-site IT services at scale. Next, our team of technicians are fully vetted with at least 5-10 years of IT experience in business and corporate environments. Each technician goes through an intensive 4-step vetting process with only the top 5% of applicants accepted. At Techmate we also offer features such as advanced reporting, on-site IT support, affordability, and more. Set up a free consultation to learn what we can do for your business.