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Why Law Firms Need IT Services Partners
Every hour spent doing tasks that cannot be charged to clients is an expensive loss. Law firms that don’t invest in legal IT services leave it up to overstretched IT departments or worse, executive assistants, paralegals, and even attorneys to oversee tasks like workstation setup and troubleshooting, onboarding and offboarding new associates or seasonal interns, and generally maintaining a functioning, optimized virtual environment. Invest those resources in what matters most to your firm and look to an on-demand IT service like Techmate. In fact, a monthly membership from Techmate might be less than your top attorney’s hourly rate.
Prevent Problems
Select an IT service that provides white-glove support, allowing staff to be hands-off. IT partners should be able to keep offices running smoothly, autonomously, and without disruption.
Reach Nationwide
Legal IT services should be comprehensive, from ensuring that depositions are conducted smoothly to setting up and maintaining war rooms. Partner with Techmate for connectivity across locations.
On-Time Response
Law firms have unique needs when technical support can’t wait. Techmate is an on-call point-of-contact for legal IT services at trials, conferences, events and other litigation-related needs.
Partner with Techmate For:
Design
In-Person Desktop Support
Onboarding/Offboarding
Hardware
Resolve Hardware Issues
Swap Outs
Upgrades
Network
Connectivity Issues
Setup & Configuration Sensors
Rack & Stack
Audio/Visual
Setup
Troubleshooting
Polycom/Creston
Zoom/Teams/WebEx
Projects / Recurring Work
Desktop Reimaging
Infrastructure Refresh
Routine Site Visits
Staff Augmentation
Temporary or
Longer Term Coverage
Book a call today!
Why Work with Techmate?
Extensive Coverage, Fair Pricing
Serving your local area with experienced IT professionals for one low monthly membership rate.
Years of Expertise, Experience
All technicians are technically vetted, screened, and background checked with an average of five to 15 years of experience.
Regional Manager Approach
We manage our locally-based technicians so you can focus on what matters—your work.
What Our Clients Are Saying
“Techmate has added tremendous value for my Boston Office and given us the ‘boots on the ground’ support for our Partners and Legal Staff on a consistent basis.”
Frequently Asked Questions
How much do people pay for IT services?
Typically, to have a managed service provider (MSP) provide on-site IT support, a prerequisite would be for them to put your company on a fully-managed service plan. Any on-site services are not included and generally cost between $150-250/hour on top of any other fees.
What are core IT services?
Core services are the combined components of your business’s computer network. Typically, IT companies offer experts who can maintain, update, repair, and build network and computer systems. This also includes a help desk, desktop support, and for networking: storage, switches, and servers.
What is the difference between IT services and managed IT services?
Managed IT services are a long-term solution and provide 24/7 assistance for maintenance and other issues. Professional IT services have limited capabilities or can sometimes only be available for a one-time project.
What does on-site support provide?
On-site support provides local, specialized IT services. With those companies that have a global reach, this allows organizations to remain GDPR-compliant while operating in the European Union, in addition to national and regional regulations designed to protect consumers. Additionally, some benefits of on-site IT support include organizations won’t have to fly teams around the country or worry about hiring technical staff in locations that may not require a full-time hire.
Book a call today!
Looking for on-demand tech support? Techmate helps clients save time, cut costs and improve the quality of IT support offered to internal and external stakeholders.