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Why Manufacturers Need IT Services Partners
For large-scale manufacturing, a strong IT presence is essential to success. It can be easy to overlook the importance of IT systems, but for manufacturing firms with numerous locations and departments, efficient communication and well-planned processes can eliminate problems before they start, ultimately allowing for top-notch customer service and better products overall.
IT in manufacturing should meet the following needs:
- Nationwide Support. IT should be able to provide support anywhere throughout the country 24/7
- Staffing. Most manufacturing locations are understaffed in the office environment and IT staff may not be readily available. In this case, augmented, on-site IT support is beneficial for critical needs.
The ultimate role of IT solutions for manufacturing is to improve efficiency, increase production speed, enhance product quality, and overall boost employee work-life balance, promoting lower turnover rates and cutting down on costs associated with offboarding, onboarding, and training new employees.
Prevent Problems
Select an IT service that provides hands-on, tailored support, allowing staff to be hands-off. IT partners should be able to keep offices running smoothly, autonomously, and without disruption.
Reach Nationwide
Manufacturing IT services should be comprehensive, ensuring crucial work is conducted smoothly and without disruptive IT issues. Partner with Techmate for coverage across locations.
On-Time Response
Manufacturers and production managers have unique needs that depend on responsive technical support. Techmate is an on-demand solution for manufacturing companies when IT support is essential.
Partner with Techmate For:
Design
In-Person Desktop Support
Onboarding/Offboarding
Hardware
Resolve Hardware Issues
Swap Outs
Upgrades
Network
Connectivity Issues
Setup & Configuration Sensors
Rack & Stack
Audio/Visual
Setup
Troubleshooting
Polycom/Creston
Zoom/Teams/WebEx
Projects / Recurring Work
Desktop Reimaging
Infrastructure Refresh
Routine Site Visits
Staff Augmentation
Temporary or
Longer Term Coverage
Book a call today!
Why Work with Techmate?
Extensive Coverage, Fair Pricing
Serving your local area with experienced IT professionals for one low monthly membership rate.
Years of Expertise, Experience
All technicians are technically vetted, screened, and background checked with an average of five to 15 years of experience.
Regional Manager Approach
We manage our locally-based technicians so you can focus on what matters—your work.
What Our Clients Are Saying
Frequently Asked Questions
How much do people pay for IT services?
Typically, to have a managed service provider (MSP) provide on-site IT support, a prerequisite would be for them to put your company on a fully-managed service plan. Any on-site services are not included and generally cost between $150-250/hour on top of any other fees.
What are core IT services?
Core services are the combined components of your business’s computer network. Typically, IT companies offer experts who can maintain, update, repair, and build network and computer systems. This also includes a help desk, desktop support, and for networking: storage, switches, and servers.
What is the difference between IT services and managed IT services?
Managed IT services are a long-term solution and provide 24/7 assistance for maintenance and other issues. Professional IT services have limited capabilities or can sometimes only be available for a one-time project.
What does on-site support provide?
On-site support provides local, specialized IT services. With those companies that have a global reach, this allows organizations to remain GDPR-compliant while operating in the European Union, in addition to national and regional regulations designed to protect consumers. Additionally, on-site support means that organizations won’t have to fly teams around the country or worry about hiring technical staff in locations that may not require a full-time hire.
Book a call today!
Looking for on-demand tech support? Techmate helps clients save time, cut costs and improve the quality of IT support offered to internal and external stakeholders.